Johana C. I am offline now
AVAILABLE TO WORKI Have over 5 years experience in customer service, i handle long hours of calls
I can work as a
- Customer Support
$1000 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
I have experience in customer service, as a receptionist, as a call center QA and Call center supervisor. I have worked with xfinity/ Comcast, Telcel, AT&T and Bradescard
Experience
Teleperformance
Customer support agent
Handle80+ calls daily, with duties including signing up new customers retrieve ring customer data, presenting relevant product information and cancelling services, basic technical support and more.
ATEL
Customer service agent
Handle80+ calls daily, with duties including signing up new customers retrieve ring customer data, presenting relevant product information and cancelling services, basic technical support and more.
Digitex / COmdata Group
Customer support agent
Handle80+ calls daily, with duties including signing up new customers retrieve ring customer data, presenting relevant product information and cancelling services, basic technical support and more.
Digitex/ Comdata group
QA Analist
Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system.
Education
University of Guadalajara
public relations and communication.
Certifications & Courses
academy of leaders
Knowledge of company kpis, team management accompanied by good leadership, sales coaching, feedback, performance coaching, team control techniques and empowerment.
Languages
English
Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love going to the gym, singing alone at home and reading poetry or any kind of romantic novel. .
Tests
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Hourly Rate
$8.33
Experience
6 years
English Level
Advanced
Availability
120+ hrs/month
Education
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Johana C.
General Information
Your Gender:
Female
Age:
27
Location:
Mexico