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Jordan E.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Costa Rica
I’m available for a long-term job

I have experience in customer service and shared services.

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Payoneer
    • PayPal

This profile has not been socially verified yet
Jordan is a morning Bird and wants to work during America/Costa_Rica Time

About me

    Since I was young, I worked in a manufacturing company and then I had the oportunity to work in customer service for the Brazilian market. In the same company I worked as quality analyst, and I also got closer to... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Customer Service
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5 of 5
Programming & IT

MySQL
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3 of 5
SQL
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3 of 5

Experience

Company logo
2020 - 2021
Amazon
Customer service

Offer support to Amazon customers regarding different situations, such as: delivery problems, damaged products, refund processing and general Amazon information .

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2021 - 2022
Amazon
Quality Analyst

Review step by step that each process is fulfilled according to the internal policies established to maintain excellent standards and achieve the established goals.

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2022 - 2023
Genpact
Process developer

Ensure the correct fulfillment of purchase orders and provide support to suppliers in relation to different requests such as: make changes to purchase orders, and apply expedited payments.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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