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Jose A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Bilingual Customer Service Representative & Remote Medical Interpreter

I can work as a
  • Call Center Agent
  • Customer Service Bilingual
Full Time
Dollar icon $880 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Jose is a night Owl and wants to work during America/Tegucigalpa Time

About me

    Passionate bilingual professional with experience in customer service, conflict resolution, high-volume call handling, and remote English/Spanish medical interpretation. Skilled at supporting patients, healthcare... More

Skills

Academic Educators

Biology
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4 of 5
Communication

Other Tools
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4 of 5

Experience

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2026 - 2026
Nuvo CX, Colombia
Remote Medical Interpreter

Provided real-time consecutive English/Spanish interpretation for U.S. healthcare settings, facilitating communication between patients and medical professionals while maintaining accuracy, neutrality, empathy, and strict confidentiality standards including HIPAA and PCI compliance.

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2024 - 2024
ITEL International, San Pedro Sula
Customer Service Representative

Handled inbound customer inquiries professionally, provided accurate product and service information, and met key performance indicators related to call quality, efficiency, and customer satisfaction.

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2023 - 2024
KM2 Solutions, San Pedro Sula
Customer Service Representative

Managed high-volume customer interactions in a fast-paced environment, resolved complaints and technical issues effectively, and documented interactions accurately in CRM systems.

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love fixing things—taking them apart to understand how they work. I have extensive experience with computer hardware repair, laptop maintenance, smartphone software troubleshooting, and Windows PC systems.

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