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Jose Aurelio C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Team leader of customer services for one of the most important streaming company

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer
    • Other

This profile has not been socially verified yet
Jose Aurelio is a morning Bird and wants to work during America/Managua Time

About me

    I work in customer service as a supervisor for a streaming company providing support to all Latam focused on customers satisfaction and resolution, proactive communication and resolution

Skills

Communication

Zoom
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5 of 5
Skype
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3 of 5
Slack
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2 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Administration
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3 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5

Experience

Company logo
2017 - 2021
Ibex
Supervisor

Team leader focused on metrics and provide the best experience for the customer

Education

2007 - 2011
Instituto Loyola

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Read news/books Listen music/podcast Watch videos about trends or specific topics Learn about leadership and strategies on customer services

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