WFM Real Time Analyst who raised compliance 80 percent to 95 percent in 3 months
Bilingual professional (English C1 / native Spanish) with 2+ years of BPO experience supporting U.S. retail and telecom accounts, promoted from frontline support to workforce management within two years. Business... More
Outside of work, I'm passionate about football both playing and following the sport as well as automotive performance, where I enjoy researching and modifying my own vehicle as a hands on technical hobby.
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