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Jenkel R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer Service, Administrative assignments, Trainer, Coaching, Interpreting.

I can work as a
  • Admin Support
Full Time
Dollar icon $1600 /Month

I accept:
    • Other

This profile has not been socially verified yet
Jenkel is a morning Bird and can work anytime

About me

    High School graduated, Marketing, Customer Service training for Hotel front desk, Customer claims handling, Phone operator training, Cashier training, Flight Bookings for Delta Airlines system, Passenger Check-in... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Writing & Translation

English Translation
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5 of 5
Spanish Translation
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5 of 5
Translation
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5 of 5
Spanish Copywriter
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5 of 5

Experience

Company logo
2006 - 2020
Delta Air Lines
Airport Customer Service Lead Agent

Leading the ground operation for Delta Air Lines Inc. in the airport. Check-in, Boarding, Flight bookings, security, Cargo loading and offloading, Baggage Claim, Weight and Balance Aircraft Operation.

Company logo
2005 - 2005
Hotel Real InterContinental Metrocentro
Receptionist and Cashier

Some duties included: Full Customer Service to guests face to face and by telephone, Check-in, Check-out, Money Exchange, managing wake-up calls, etc.

Company logo
2002 - 2005
Hotel Crowne Plaza Managua
Night Manager

Some duties were: Guest check-in, Guest check-out, Inbound calls from guests, wake-up calls, coordinate room cleaning, guests account night reports, managing hotel security, etc.

Company logo
2006 - 2006
Hilton Princess Managua
Front desk Supervisor

Overseeing front desk staff, managing cash, check-in, check-out, guests calls, sales of hotel packages, etc.

Education

1990 - 1994
Instituto 1ero de Mayo Douglas Sequeira

High School graduated, from year 1990 to 1994.

Certifications & Courses

2000 - 2001
English as Second Language

English spoken and written, from year 2000 to 2001.

1996 - 1997
Computer Operator

Computer Operator, based in Windows and Office.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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