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Juan R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

• Reconciled accounts, prepare Financial / tax reports, provide customer service

I can work as a
  • Bookkeeper
  • Customer Service Bilingual
  • Administrative VA
Full Time
Dollar icon $2400 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Juan is a morning Bird and can work anytime

About me

    Proactive, dedicated bilingual Customer Service Representative with over 3 years of experience in call centers and 20 years of background in accounting and administrative operations. Proven track record supporting... More

Skills

Accounting

Certified accountant with over 20 years of experience most of it worked as a freelancer. I’ve handled every field regarding bookkeeping such as review, classify and process data entry and prepared FS

Accounting
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Customer Service & Admin Support

I develope this skills in every job iIhad that's why my proficiency is high

Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

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2022 - 2024
Wow Media Inc
Outsourcing Accountant

Coordinated and executed comprehensive monthly closing processes to ensure compliance and accuracy. Handled day-to-day accounting transactions to drive organizational financial accuracy. Documented and verified cash, credit, fixed assets, accrued expenses, and line of credit transactions. Reconciled AP, AR, and corporate bank accounts with zero discrepancy margins. Prepared, reviewed, and filed legal tax forms while compiling detailed financial reports for stakeholder analysis.

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2024 - 2025
KM2 Solutions (Santander Consumer USA)
Financial Customer Service Representative

Provided exceptional financial customer support, promptly resolving account inquiries to increase satisfaction and retention. Managed high-stress situations effectively, maintaining absolute professionalism under pressure while resolving disputes and conflicts.

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2025 - 2026
Intouch CX USA (Hyundai Capital America)
Financial Customer Service Representative

Delivered specialized financial customer support by providing comprehensive information regarding vehicle accounts. Resolved complex inquiries over inbound calls, improving key department performance metrics and customer trust.

Education

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobbies are music, football and basketball, movies and TV series. My passion is traveling. Every day is an inspiration to do things better.

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