Business and Commercial Strategy Executive.
I scale B2C operations and optimize international profitability. I structure processes, improve conversion funnels, and lead high-ticket sales teams. I double revenue while ensuring customer retention and KPI... More
I design Customer Experience (CX) and loyalty strategies. I maximize user retention and customer lifetime value (LTV), ensuring profitability in international markets.
I manage B2C e-commerce and digital portfolio operations. I focus on scaling sales in international markets (North America and Europe), maximizing LTV and profitability in dollars.
I led a high-ticket consultative sales team, achieving an average monthly revenue of COP $81,000,000. I maintained 30 successful closings per month through strict KPI control and training.
I executed business processes, consistently meeting operational KPIs for two years. I managed customer service inquiries and financial transactions under strict corporate and confidentiality standards
I manage B2C operations and service exports to the US and Europe. I scaled revenue from $8,000 to $16,000 USD per month by optimizing conversion funnels and leading a team of 5 people.
I managed daily cash flow, inventory control, and cash reconciliation. I provided comprehensive operational support, ensuring efficient direct customer service.
Solid academic background focused on financial structuring and the expansion of operations in global markets. My foundation in Finance and International Business, combined with my specialization in customs operations, provides me with a rigorous analytical perspective for managerial decision-making, profitability optimization, and capital flow mana
My greatest interest outside of pure sales is the growth of human capital. I am passionate about acquiring strategic talent, coaching high-performing teams, and creating work ecosystems focused on holistic... More
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