Khristiam A.

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Virtual Operations Specialist & Tax Support

Managed the communication (email, calls, chats) for a portfolio of 90+ B2B clients, ensuring timely submission of tax documents and resolving administrative inquiries efficiently. Mastered the firm's remote workflow using Trello, Google Drive, and Cloud ERPs (Odoo), organizing digital files and tracking project status to ensure zero missed deadlines during tax season. Assisted with full-cycle bookkeeping, including bank reconciliations, generating P&L reports, and cleaning up 'messy books' to prepare them for tax filing. Organized schedules and managed the digital filing system, ensuring all sensitive client data was stored securely and audit-ready. Tracked key performance indicators regarding filing status and client retention, reporting directly to management to improve operational efficiency.

ITT BOMBAS GOULDS DE VENEZUELA

Project Administrator & Logistics Support

Managed complex logistical schedules for international teams, handling travel arrangements, meeting coordination, and digital documentation. Acted as the primary point of contact for vendors and clients, ensuring all project milestones were met through rigorous follow-up and detailed communication.