Karen M. I am offline now
AVAILABLE TO WORK
ColombiaEnergetic customer service professional
I can work as a
- Virtual Assistant
- Customer Support
$600 /Month I accept:- Bitcoin
- PayPal
- +1
- Bitcoin
- PayPal
- +1
About me
Energetic customer service professional bringing solid background in environments and exceptional attention to detail. Preserve and boost company revenue with strong sales skills and careful investigations of... More
Skills
Customer Service & Admin Support
Experience
Nubank
Customer Excellence and Fraud Analyst
Service-Level Agreements (SLA) - Due Diligence - Communication - English - KYC Verification - Teamwork - Customer Experience - Analytical Capabilities - Fraud Investigations - Customer Satisfaction
T-Mobile
Call Center Customer Service Representative
Resolved customer grievances consistently, collaborating with team members to achieve creative solutions. Instilled calm in customers by managing escalations and transfers with professionalism
Despegar.com
Customer service representative
Advised customers on issues such as travel insurance, cell usage and currency. Use of GDS (Sabre, Amadeus y Worldspan)
Certifications & Courses
Social engineering for IT
Cybersecurity and cyber attack prevention
Project manager
Understand in detail the practices and skills necessary to succeed in an entry-level project management position. Learn how to create effective documentation and artifacts throughout the various phases of a project.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$7.5
Experience:
7 years
English Level:
Advanced
Availability:
80+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Karen M.
General Information
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