Marketing, Public Relations, Sales, Customer Service
I have managed the marketing and sales of different companies, such as Orve Hogar, Icesa, USA Motors, Constructora Thalia Victoria, Rayka Solutions, achieving customer loyalty, increasing client portfolio,... More
Throughout my career I have successfully handled customer service and it is a priority in my management, to apply improvements in this important area to achieve positioning of after-sales services
Writing at the managerial level of business communications, proper management of writing and spelling for effective contact.
Collect documentation from customers to obtain their credit, while calling the database of delinquent customers. Managing to reduce non-performing loans and creating a portfolio with a lower risk of d
As an intern, I provided support to the Public Relations department in the management of local government campaigns, for improvements in the quality of life of rural areas, improving CCG corporate ima
Personal sales management in branches, projected monthly sales budget, advertising coordination, quarterly inventory rotation analysis, exhibition fair coordination.
Personal sales management, training, advertising budgeting, customer service supervision, complaint handling and troubleshooting; I managed to increase sales, after-sales improvements
I graduated with very good grades and was assigned several times as group leader for research and assignment exhibitions.
I presented several projects about brands and their potential improvements, throughout my university studies I managed a working group and implemented commercial and advertising strategies to companies active in the market
How to make your business appear on the web, be found and positioned by the largest existing search engine, GOOGLE, where almost ninety percent of the market (depending on the region or country, searches for your products and services, either to get referrals from them or buy online.
How to mentalize companies and their Human Talent to work on a goal, the most important, respect for the client, create their needs and provide what they seek to find in a specific product or service.
Identification of customer needs, which may not be aware, provide the solution and satisfaction of those needs, led by the emotional.
I enjoy learning languages, music, traveling and reading; I am passionate about helping companies to provide better products and services to their customers, getting to know each other on social networks, creating... More
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