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Karina O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Ecuador
I’m available for a long-term job

Marketing, Public Relations, Sales, Customer Service

I can work as a
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • Wire Transfer

This profile has been successfully verified with Twitter and Linkedin
Karina is a morning Bird and wants to work during America/Guayaquil Time

About me

    I have managed the marketing and sales of different companies, such as Orve Hogar, Icesa, USA Motors, Constructora Thalia Victoria, Rayka Solutions, achieving customer loyalty, increasing client portfolio,... More

Skills

Customer Service & Admin Support

Throughout my career I have successfully handled customer service and it is a priority in my management, to apply improvements in this important area to achieve positioning of after-sales services

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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1 of 5
Market & Product Research
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2 of 5
CRM
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3 of 5
Email Marketing

Writing at the managerial level of business communications, proper management of writing and spelling for effective contact.

Email Marketing
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4 of 5
Constant Contact
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4 of 5
Cold Emailing
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5 of 5

Experience

Company logo
1994 - 1996
Icesa-Orve
Credit and Collection Assistant

Collect documentation from customers to obtain their credit, while calling the database of delinquent customers. Managing to reduce non-performing loans and creating a portfolio with a lower risk of d

Company logo
1999 - 1999
Cámara de Comercio de Guayaquil
Public Relations and Marketing Department

As an intern, I provided support to the Public Relations department in the management of local government campaigns, for improvements in the quality of life of rural areas, improving CCG corporate ima

Company logo
2000 - 2003
Muebles el Bosque y Tempo Design
Sales Management Assistant

Personal sales management in branches, projected monthly sales budget, advertising coordination, quarterly inventory rotation analysis, exhibition fair coordination.

Company logo
2003 - 2006
Constructora Thalia Victoria
Sales Manager

Personal sales management, training, advertising budgeting, customer service supervision, complaint handling and troubleshooting; I managed to increase sales, after-sales improvements

Education

1988 - 1994
Colegio República del Ecuador

I graduated with very good grades and was assigned several times as group leader for research and assignment exhibitions.

1997 - 2002
U.Laica Vicente Rocafuerte d Guayaquil

I presented several projects about brands and their potential improvements, throughout my university studies I managed a working group and implemented commercial and advertising strategies to companies active in the market

Certifications & Courses

2021 - 2021
Digitalización de negocios

How to make your business appear on the web, be found and positioned by the largest existing search engine, GOOGLE, where almost ninety percent of the market (depending on the region or country, searches for your products and services, either to get referrals from them or buy online.

2003 - 2003
Logro de fidelización de clientes

How to mentalize companies and their Human Talent to work on a goal, the most important, respect for the client, create their needs and provide what they seek to find in a specific product or service.

2010 - 2010
Ventas estratégicas

Identification of customer needs, which may not be aware, provide the solution and satisfaction of those needs, led by the emotional.

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Italian

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I enjoy learning languages, music, traveling and reading; I am passionate about helping companies to provide better products and services to their customers, getting to know each other on social networks, creating... More

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