Commercial experience in a multinational managing CX, B2B, and B2C.
I have professional experience in customer service, marketplace management, and electronic invoicing, with approximately three years of experience in administrative and commercial support. In my previous role at... More
Developed customer service experience by resolving inquiries and providing timely solutions. Strengthened my communication, empathy, and problem-solving skills while ensuring customer satisfaction.
Developed experience in Marketplace management, product listings, order tracking, and customer service, improving my organization skills and contributing to a better customer shopping experience.
Working at Quinio was a very enriching experience that allowed me to grow professionally, strengthen my customer service skills, and learn about Marketplace operations and electronic invoicing.
I completed my mandatory basic education at a public school located in Bogota.
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