I have almost a decade of experience in operations and customer service
Operations-driven professional with 9+ years of experience coordinating service teams, managing schedules, and overseeing job execution in fast-paced environments. Proven ability to streamline workflows, improve... More
Performed residential and commercial electrical service work. Supported scheduling, material planning, and job coordination. Delivered strong customer service while working directly in the field.
Manage daily operations for a 5-person service team, including scheduling, dispatching, and technician routing. Coordinate service calls from intake to completion, ensuring efficient scheduling and timely job execution. Create estimates and manage pricing for residential service work.
Founded and operated a residential electrical service business, managing full day-to-day operations and business performance. Developed pricing structures and service workflows to improve job efficiency and profitability. Managed customer acquisition, scheduling, and service coordination from initial contact through job completion.
My passions are my family, music, nature and cooking
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