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Katherine R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Agent in customer service and sales. Im looking for a Job.

I can work as a
  • Call Center Agent
Part Time
Dollar icon $700 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Katherine is a night Owl and wants to work during America/Managua Time

About me

    I worked in Sitel, in Concentrix, and in a collection firm Martini, Hughes and Grossman, as a sales agent.

Skills

Communication

I was able to achieve my goals during all my experiences, I was able to know my strength and weaknesses. I'm still working on those and have everything clear.

Google Hangouts
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5 of 5
Appear.in
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5 of 5
GotoMeeting
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5 of 5
WebEx
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3 of 5
Zoom
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4 of 5
Skype
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

I was able to know how to investigate with more resources in my hands, and handle another apps.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5

Experience

Company logo
2020 - 2021
Sitel Nicaragua
Customer service

I worked as a customer service, I was able to learn about debit card, how this work in the US Greendot, as well how to make international transactions around the world in MoneyGram.

Company logo
2021 - 2023
Concentrix Nicaragua
Customer service and Legal Assistance

I worked as customer service, let the customer know the missing information that the company needs in under to finished the process for a Loan, and then I was able to handle the back office position.

Company logo
2023 - 2024
Martini, Hughes and Grossman
Sales representative

I worked with a collection firm, calling directly to the controller or account receivable of the business and just help them to collect and follow us.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to spend time with my family, as well, I'm the king of person who likes to give 100% in my metrics, my passion is to provide the best on me in every my interactions.

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