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Katerina M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Soy graduada de mercadeo y tengo 9 años de experiencia laboral

I can work as a
  • Digital Marketing
  • Technical Support Representative
Full Time
Dollar icon $1600 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Katerina is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    Marketing graduate with over 9 years of experience in consultative sales and customer service within the telecommunications sector. Proven track record in meeting and exceeding sales targets, acquiring new clients,... More

Skills

Customer Service & Admin Support

This was part of my daily task at work because I worked for a multinational telephone company as a sales and customer service representative.

Customer Support
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5 of 5
Administration
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5 of 5
Research
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5 of 5
Customer Service
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5 of 5
Project Management

When I was in college, I did a project of creating a company from scratch. including the brand, the company design, and logo.

Project Management
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4 of 5
Marketing Project Management
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5 of 5
Design Project Management
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3 of 5
Other Project Management
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3 of 5
Writing Project Management
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4 of 5
Project Coordinator
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4 of 5

Experience

Company logo
2019 - Present
Claro Dominicana
Representante de Ventas - Telecomunicaciones

Impulso el portafolio de productos y servicios fijos, móviles, internet y televisión, superando las metas comerciales en un promedio del 110% mensual. Desarrollé estrategias comerciales y seguimiento proactivo que impulsaron un incremento del 20% en las ventas de servicios de la sucursal. Incremento la retención de clientes mediante seguimiento postventa y atención personalizada, manteniendo una cartera superior a 300 clientes activos

Company logo
2015 - 2018
Tricom
Representante de Ventas - Telecomunicaciones

Capte más clientes mediante acciones de prospección y asesoría comercial, logrando más de 20 nuevos clientes mensuales. Resolví el 95% de las incidencias en el primer contacto, mejorando la satisfacción y fidelización de los clientes. Superé consistentemente entre el 100% y el 120% de las metas

Education

2019 - 2023
Licenciatura en Mercadeo from Universidad Eugenio María de Hostos (UNIREMHOS)

Trabajo en equipo, Microsoft Excel PowerPoint, Sistemas CRM, OMS Ensemble, Plataformas de ventas en telecomunicaciones

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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