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Kevin D.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Lead operations, optimize processes, and drive business growth.

I can work as a
  • Project Manager
  • Account Executive
  • Administrative Assistant
Full Time
Dollar icon $800 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Kevin is a morning Bird and wants to work during America/New_York Time

About me

    Experienced Operations Manager with 9+ years leading cross-functional teams, optimizing processes, and improving service delivery. Skilled in project coordination, escalation management, and performance tracking.... More

Skills

Customer Service & Admin Support

Administration
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5 of 5
Phone Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Project Management

Project Management
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4 of 5

Experience

Company logo
2016 - 2025
Teleperformance
Assistant Contact Center Manager

As an Assistant Manager, I oversaw the operations staff members. I was responsible for ensuring that customer service and support were properly delivered by implementing action plans, analyzing data,

Company logo
2025 - 2026
Hire Horatio
Health Care Operations Manager

As an Operations Manager in the healthcare sector, I specialize in driving operational excellence through strategic planning, regulatory compliance, and a deep commitment to client-centered service.

Education

2018 - 2024
Universidad Del Caribe

Bachelor of Business Administration - BBA

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My favorite hobby is watching team sports, such as baseball and basketball. I enjoy observing the synergy that teams require to achieve success.

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