Customer Service Representative/ Virtual Assistant
I graduated from High School and later I study as Broadcasting. Years ago I started working as a Customer Service Representative with Technical Support and I little bit as a Virtual Assistant.
Provided technical support to customers regarding accounts such as T-Mobile, Hilton, Wells Fargo, Allstate, etc... where I would determine what job they needed for the task and proceeded to assign tak
Communicate with the different accounts in voice messages or also call to provide them with our service and thus be able to manage their social networks
Answer emails from customer and solve any issues they will have if customer wants call them back to help them via phone call
I'm working as Virtual Medical Assistant calling Patients to schedule or rechedule appoitments calling to pharmacies to check on refills medications checking Insurances faxes
I have certification of courses in advanced English
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