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Lenicka T.
I am online now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

Customer Service Representative

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Full Time
Dollar icon $700 /Month

I accept:
    • Payoneer
    • Wire Transfer
    • +2

This profile has not been socially verified yet
Lenicka is a morning Bird and wants to work during America/Bogota Time

About me

    Customer Service Representative with 3 years of experience, which includes providing support to over 100 customers per day via phone, email, and chat. Skilled in resolving customer issues promptly and... More

Skills

Communication

Google Hangouts
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Phone Support
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

Company logo
2022 - 2022
Vacasa
Guest Experience Specialist

Provided a signature guest experience through outstanding customer service and by advancing the Guest Experience Standards. Handled inbound calls from guests, field operations teams, and owners.

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2022 - 2022
University of California
Customer Support

Answer incoming phone calls and emails from students, parents, teachers, and counselors by providing accurate and courteous information and assistance. Resolve customer issues promptly.

Company logo
2020 - 2021
Itel International-Suddenlink
Customer Service and Technical Support

Provided first contact support for customers to resolve video, voice and internet connectivity issues via inbound and outbound calls

Education

2022 - 2022
Distinction College

Diploma and ABE in Pediatric Nursing

2017 - 2018
Denbigh High School Evening Institute

Caribbean Examinations Council in English Language

2010 - 2015
Vere Technical High School

Caribbean Examinations Council in Mathematics, Clothing and Textile, Home Management, Science and Foods and Nutrition City and Guilds in Mathematics and English Language

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Portfolios

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