Customer Service Representative
Customer Service Representative with 3 years of experience, which includes providing support to over 100 customers per day via phone, email, and chat. Skilled in resolving customer issues promptly and... More
Provided a signature guest experience through outstanding customer service and by advancing the Guest Experience Standards. Handled inbound calls from guests, field operations teams, and owners.
Answer incoming phone calls and emails from students, parents, teachers, and counselors by providing accurate and courteous information and assistance. Resolve customer issues promptly.
Provided first contact support for customers to resolve video, voice and internet connectivity issues via inbound and outbound calls
Diploma and ABE in Pediatric Nursing
Caribbean Examinations Council in English Language
Caribbean Examinations Council in Mathematics, Clothing and Textile, Home Management, Science and Foods and Nutrition City and Guilds in Mathematics and English Language
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