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Leonardo O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Systems Analyst Managing the Email Platform of a Company

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Part Time
Dollar icon $400 /Month

I accept:
    • Cryptocurrency
    • PayPal

This profile has been successfully verified with Linkedin
Leonardo is a night Owl and wants to work during America/Caracas Time

About me

    I am a professional in the IT area with skills in transcription, data analysis, software administration, and customer service. Currently working for PDVSA managing the platform, working his way up from technical... More

Skills

Customer Service & Admin Support

User attention providing technical support for all industry applications, giving a pleasant and empathetic treatment using appropriate language to attend to and solve the problems raised.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Administration
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
4 of 5
Admin Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
Photo Editing
★
★
★
★
★
3 of 5
Market & Product Research
★
★
★
★
★
3 of 5
CRM
★
★
★
★
★
3 of 5
Project Management

Carrying out implementation, adaptation and maintenance plans for the mail platform under Lotus Notes and Zimbra

Project Management
★
★
★
★
★
4 of 5
Software Development Project Management
★
★
★
★
★
4 of 5
Load More

Experience

Company logo
2008 - 2023
PDVSA
Maintenance and Operation Analyst of the Email platform

I started as a Technical Support analyst via telephone and face-to-face. Currently manage the mail platform based on Lotus Notes and ZIMBRA.

Education

1998 - 2006
UNEXPO "Luis Caballero Mejias"

I was instructed in the design, programming, implementation and maintenance of systems, incorporating methods and techniques to optimize the economic and system performance. Evaluating costs, effectiveness of human resources, machines and techniques used in these systems

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to watch sports (Football, Baseball, Basketball, among others) as well as practice them when I can. Although I have not exercised for a long time, I like to be active in the gym since it gives me physical... More

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  • Hourly Rate (USD):
    $5
  • Experience:
    15+ years
  • English Level:
    Intermediate
  • Availability:
    80+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Short-term Job
  • Can Work Immediately:
    Yes
Leonardo O.
General Information
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