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Leonor G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I am a computer engineer and I specialize in technical support

I can work as a
  • Virtual Assistant
  • Admin Support
Full Time
Dollar icon $400 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has been successfully verified with Linkedin
Leonor is a night Owl and wants to work during America/Caracas Time

About me

    More than 5 years of experience in the Information Technology area.  Ability to interact with all members of the organization.  Flexibility to learn and work with new technologies.  Management of Methodology and... More

Skills

Customer Service & Admin Support

I have worked and have experience as online customer service via chat and telephone. As in the CRM administration.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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1 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
CRM
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2 of 5
Project Management

I have worked as a project coordinator and supervisor, however I have never started a project alone from scratch.

Project Management
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3 of 5
Marketing Project Management
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2 of 5
Software Development Project Management
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3 of 5
Web Development Project Management
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3 of 5
Design Project Management
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2 of 5
Other Project Management
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3 of 5
Writing Project Management
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2 of 5
Project Coordinator
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3 of 5

Experience

Company logo
2018 - 2020
Superbets
Getention Manager

• Mantener los clientes VIP activos dentro de la empresa • Elaboración y modificación de formularios de clientes en formato PDF. • Brindar soporte en relación a la plataforma que manejamos via chat on

Company logo
2020 - 2022
COOPEMOPUC Inc
Encargada de Computo

• Habilitar y mantener el sistema computarizado en la Cooperativa. • Generar reportes mensuales relacionados a las operaciones de la COOPERATIVA. • Dar soporte a equipos computarizado dentro de la emp

Education

2004 - 2009
Universidad Nacional Experimental Romulo

Graduated in Venezuela from one of the autonomous universities in the country, I completed a 5-year degree from which I obtained my degree in computer science engineering.

Certifications & Courses

2021 - 2021
CCNA

Configure VLANs and inter-VLAN routing using security best practices. Troubleshoot routing between VLANs on Layer 3 devices. Configure redundancy in a switched network using STP and EtherChannel. Troubleshoot EtherChannel on switched links. Explain how to support available and reliable networks usin

2021 - 2021
Windows Server

ADMINISTRACIÓN DE WINDOWS SERVER, Active Directory

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate

My Hobbies

    Read a good book, walk on the beach, and congregate in church. I often meet my friends to laugh and enjoy the moments with them. Like taking advantage of the moments that I am with my parents.

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