Leonor M. I am offline now
AVAILABLE TO WORKVirtual assistant specialized in database management, CSR and marketing
I can work as a
- Virtual Assistant
- Customer Support
- Digital Marketing
$1200 /Month I accept:- Other
- Other
About me
I am a dedicated professional with an associate degree in Industrial Management earned in 2018. Over three years, I've excelled as a virtual assistant, specializing in customer service, database management, and... more
Skills
Communication
Customer Service & Admin Support
Experience
OneLink BPO
Customer Service Representative
Provided Tier 1 technical support via phone/email, managed inquiries, ensured satisfaction above 90%, and facilitated smooth transitions.
Content Creators Solutions
Executive Assistant | Virtual Assistant
As Virtual Assistant for Content Creators Solutions CEO, managed diverse tasks: Project/Social Media Management, Data Entry, Email/File Management, Transcription/Translation
Teleperformance SA
Customer Service Representative
Provided tailored tier 1 support via chat/email, processed orders/payments at tier 2, managed refunds, upheld satisfaction over 95%.
24-7 Intouch
Customer Service Representative
Provided bilingual support via chat, generated detailed documentation, facilitated transitions, maintained high satisfaction (98%)
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate
$7.5
Experience
3 years
English Level
Advanced
Availability
160+ hrs/month
Education
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Leonor M.
General Information
Your Gender:
Female
Age:
24
Location:
Colombia