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Leslie Yirlana M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Costa Rica
I’m available for a long-term job

Administrative assistant with customer service experience

I can work as a
  • Virtual Assistant
  • Customer Support
  • Human Resources
Full Time
Dollar icon $700 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Leslie Yirlana is a morning Bird and can work anytime

About me

    While I've had a variety of roles, the position I enjoyed the most was working as a customer service agent in a Bank where i learned about this industry, made me go further and push my abilities, i'm a multitasking... More

Skills

Accounting

Accounting
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Communication

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Zoom
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Skype
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Slack
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Experience

Company logo
2020 - 2020
Concentrix
Chat advisor

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, work strictly with sales or troubleshoot technical issues.

Company logo
2022 - 2023
LAFISE Bank
Banking services Agent

A Bank Teller is a front-line banking professional who interacts with customers, verifying their identification, processing deposits and withdrawals, and facilitating various financial transactions.

Education

2015 - 2020
Colegio tecnico Profesional de cobano

Equivalent to High School, Went to technical school based in tourism

2022 - 2023
Universidad Metropolitana Castro Carazo

Doing a bachelor's degree in business administration

Certifications & Courses

2022 - 2022
Customer service

This training is specifically designed to develop the participants' skills and behaviours to offer exceptional customer service. It also empowers participants to provide effective solutions to customer facing problems, when they arise.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner
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