Customer service, data entry and virtual assistant
Business Administration Human Resources Management student, 3 years of experience as a customer service advisor at Fix4USolutions as a bilingual agent. Course endorsed by Google in Ecommerce and Netzun in creative... More
I have worked with CRM such as Salesforce, Una S2i, Piano and OneBOX, also Google Suite for data review, information upload, support and handling of cases related to technical support.
Bilingual customer service agent for print and digital media companies, ticket sales, mass mail handling and virtual support.
Administrative assistant with responsibilities for file organization, appointment scheduling, customer assistance, and content posting on social media.
Inbound customer service calls, invoice processing, and customer management through CRMs
I graduated from high school in 2019, I am currently studying management at the inter-institutional university in my city, I have taken courses endorsed by Google and Netzun relevant to my job, in addition to being bilingual with a C1 level.
E-commerce in the Google search engine, logistics, distribution, social networks applied to e-commerce, digital post.
I like to read, watch television series and dance, it inspires me to know that I can help others with my work and be part of the growth of a company.
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