Customer Service & Virtual assistance.
Passionate about Customer Service with more than 6 years of experience, creating exceptional connections and delivering outstanding solutions. - Call Handling. - Interactive Chat. - Email Writing. - Handling... More
- Managed accounts for Customer Service, Loyalty, Technical Support, and Password Reset. - Maintained an outstanding Customer Satisfaction Index (CSAT) consistently exceeding team objectives.
- Managed specialized customer service for gift cards (One4All - UK and BHN Australia), achieving a 100% quality rating and meeting productivity targets. - Consistently achieved a 100% quality rating.
I studied accounting, and I have done courses in interpersonal relations, that gave me the opportunity to work in customer service, since it gave me the tools to be able to handle customers.
Course to learn how to use Facebook tools to advertise.
Course to learn how to use Instagram tools to advertise and create content.
I am fond of learning, I like to learn new things every day and improve myself. Apart from that, I like to admire nature and explore new places and that motivates me to constant growth.
Hire the Best Remote Workers Across Latin America