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Liliana Vanesa A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

Customer Service & Virtual assistance.

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $700 /Month

I accept:
    • Other
    • PayPal

This profile has been successfully verified with Linkedin
Liliana Vanesa is a morning Bird and can work anytime

About me

    Passionate about Customer Service with more than 6 years of experience, creating exceptional connections and delivering outstanding solutions. - Call Handling. - Interactive Chat. - Email Writing. - Handling... More

Skills

Accounting

Bookkeeping
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3 of 5
Accounting
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3 of 5
Communication

Zoom
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4 of 5
Skype
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4 of 5
Other Tools
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4 of 5

Experience

Company logo
2017 - 2021
Teleperformance
Customer Service Representative

- Managed accounts for Customer Service, Loyalty, Technical Support, and Password Reset. - Maintained an outstanding Customer Satisfaction Index (CSAT) consistently exceeding team objectives.

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2021 - 2023
Blackhawk
Customer Service Representative

- Managed specialized customer service for gift cards (One4All - UK and BHN Australia), achieving a 100% quality rating and meeting productivity targets. - Consistently achieved a 100% quality rating.

Education

2003 - 2005
Liceo Cristiano Rvdo, Juan Bueno.

I studied accounting, and I have done courses in interpersonal relations, that gave me the opportunity to work in customer service, since it gave me the tools to be able to handle customers.

Certifications & Courses

2023 - 2023
Facebook, sus herramientas de publicidad

Course to learn how to use Facebook tools to advertise.

2023 - 2023
Creación de contenido Instagram stories.

Course to learn how to use Instagram tools to advertise and create content.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am fond of learning, I like to learn new things every day and improve myself. Apart from that, I like to admire nature and explore new places and that motivates me to constant growth.

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