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Lisette M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Guatemala
I’m available for a long-term job

Bilingual customer support and sales specialist

I can work as a
  • Sales Representative
  • Call Center Agent
Full Time
Dollar icon $1440 /Month

I accept:
    • Google Pay

This profile has not been socially verified yet
Lisette is a night Owl and wants to work during America/Guatemala Time

About me

    Customer service and sales professional with several years of experience providing exceptional support, resolving customer concerns, and achieving sales objectives in fast-paced call center environments. Strong... More

Skills

Accounting

Handled billing inquiries by explaining invoices and charges, processing payments, and verifying transactions. Assisted customers with account balances and payment-related concerns while ensuring accu

Accounting
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5 of 5
Sales & Marketing

Sales Representative focused on understanding customer needs, recommending products, building strong relationships, and achieving sales goals through excellent service and effective communication.

Sales
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5 of 5
Sales Representative
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5 of 5
Telemarketing
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5 of 5

Experience

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2012 - 2014
Alorica
Customer Service Representative

At Alorica, I started primarily in customer service, where I handled customer inquiries, account-related concerns, and service issues. In addition to my customer service responsibilities,

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2018 - 2019
Atento
Dispacher

Coordinated and scheduled deliveries between customers, drivers, and restaurant partners to ensure timely and accurate order fulfillment. Managed appointments and delivery schedules, maintained clear

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2020 - 2022
247 ai
Customer Service Representative

Provided customer support for order inquiries, deliveries, returns, refunds, cancellations, payments, and account-related concerns. Resolved customer issues efficiently while delivering excellent serv

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2023 - 2025
Intouch
Customer Service Representative

Managed and scheduled last-minute Airbnb cancellations, coordinated reservations, resolved customer issues, and provided concierge support to ensure a smooth and positive guest experience remotely

Education

1996 - 2007
Colegio Belga

High School Diploma in Science and Letters

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Outside of work, I enjoy cooking, traveling, reading, and spending quality time with my family. These activities help me maintain a healthy work-life balance while encouraging creativity, continuous learning, and... More

Tests

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Portfolios

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