Customer Service & Credit Card Operations Specialist.
Economics professional with over 4 years of experience in customer service, credit card operations, and banking support. Skilled in investigating account issues, resolving customer inquiries, maintaining account... More
Provide customer support for credit card products by resolving account inquiries, processing maintenance requests, and investigating account-related issues. Prepare operational reports
Bachelor's Degree in Economics with academic training in statistics, econometrics, macroeconomics, microeconomics, finance, and data analysis. Developed strong analytical, research, and problem-solving skills through academic projects and quantitative analysis.
Technical degree in Accounting with training in accounting principles, bookkeeping, financial reporting, payroll, taxation, and Microsoft Office. Developed strong organizational, analytical, and attention-to-detail skills through practical coursework.
Currently pursuing a Master's Degree in Finance and Banking Risk. Developing advanced knowledge in financial analysis, risk management, banking regulations, financial markets, and strategic decision-making, while strengthening analytical and problem-solving skills.
I enjoy learning new technologies, improving my data analysis skills, reading, fitness, and spending quality time with my family.
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