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Liz R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Team Leader: Guide the team, track performance, give feedback and coach agents.

I can work as a
  • Customer Support
  • Customer Service Bilingual
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Liz is a morning Bird and wants to work during America/Bogota Time

About me

    Highly skilled bilingual Team Leader with 6+ years in call center environments. Proficient in client communication, team coordination, and process optimization. Strong in remote work, multitasking, and maintaining... More

Skills

Communication

Zoom
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5 of 5
Skype
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4 of 5
Customer Service & Admin Support

I have experience handling inbound and outbound calls, assisting customers with their concerns, and providing professional support. As a team leader: I set up meetings, share info through emails, etc.

Email Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
CRM
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3 of 5

Experience

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2019 - Current
Teleperformance – Bogotá
Team Manager

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2012 - 2019
Teleperformance - Bogotá
Technical Advisor

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2011 - 2012
FerreAvenida - Armenia, Quindío
Costumer Service Assistant

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I like hanging out with my friends, sharing time with my family, seeing movies and listening to the music. I will love to work remotely to be able to travel and work from anywhere.

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