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Luis F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I am a experienced customer service representative and virtual assistant

I can work as a
  • Virtual Assistant
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $1500 /Month

I accept:
    • PayPal
    • Wire Transfer
    • +1

This profile has not been socially verified yet
Luis is a morning Bird and wants to work during America/Bogota Time

About me

    Since 2022, I have worked in billing call centers (in both Spanish and English), providing customer support, scheduling appointments, and providing real-time interpretation for services like banking, healthcare,... More

Skills

Communication

Zoom
★
★
★
★
★
5 of 5
Skype
★
★
★
★
★
4 of 5
Customer Service & Admin Support

Excellent customer services skills.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
Load More

Experience

Company logo
2021 - 2022
Accedo BPO
Call center agent

Focused on offering support to customers seeking assistance to resolve issues with extended warranties applied to houses and apartments.

Company logo
2022 - 2023
Teleperformance BPO
Call center agent

Focused on offering support to customers seeking assistance to resolve issues with extended warranties applied to appliances, mobile devices, furniture and more.

Company logo
2023 - 2025
Foundever
Call center agent

First, I was dedicated to offering customer service to people covered by Medicare, setting medical appointments, confirming plan coverage, etc., and then I was transferred over to a banking campaign.

Company logo
2025 - 2026
Asurion
Technical support and sales

Provide technical support for phones and sell a protection plan that can help them save money on repair costs and avoid high out-of-pocket replacements.

Education

2002 - 2010
U.E.P Santa Rosalia

High School diploma focused on ciences

Certifications & Courses

2021 - 2022
American School Way

English course reached until the B2 level

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $12.5
  • Experience:
    4 years
  • English Level:
    Advanced
  • Availability:
    120+ hrs/month
  • Education:
    Graduated from high school
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Luis F.
General Information
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