Luis S.

I am offline now

Customer Support & Trust and Safety Associate

Guided host client through platform onboarding and compliance processes, ensuring successful adoption and long-term account health. Translated legal and policy requirements into clear, actionable steps for clients across multiple countries and languages. Identified and escalated fraudulent activity including impersonation and unauthorized property usage, applying platform trust & safety protocols.

LidodiSpina Camping Village

Head Runner

Promoted from waiter to team lead, coordinating a team across shifts of 600+ daily covers in a high-volume peak-season environment. Allocated tasks in real time, resolved operational issues on the spot, and kept team performance consistent under sustained pressure.

Villa Bebè

Operations & Customer Service Associate

Monitored inventory flow and product rotation to prevent stock shortages and losses, particularly for high-sensitivity baby products requiring continuous availability. Managed orders, supplier transfers, client returns, and conducted product presentations to customers when required.

BlueSling

Virtual Assistant

Provided fully remote administrative support including calendar management, appointment scheduling, and vendor/supplier research across international markets. Delivered consistent output with minimal supervision across time zones, demonstrating reliability in a fully asynchronous environment.