
Professional Certificate in English Education and Portuguese, English translator
Professional Certificate in English Education and Portuguese, English, Certificate in Cisco Networks ccna v5, Certificate in ITIL BASICS and Student of Systems Engineer with experience in database and Cisco... More

I have work as a help desk agent on this place i have to send message in english and portuguese and i had to open, follow and close tickets and also create reports about technical problems.
I finished my studies in ITIL FUNDATIONS.

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