Bilingual Risk investigator and Customer Service.
Bilingual Risk investigator and Customer Service, with proven experience Investigating and analyzing transactions to identify potential fraud, risk, or suspicious activity, Supporting customers via chat, email, and... More
Bilingual Risk investigator and Customer Service, Supporting customers via chat, email, and phone out bound and in bound, Maintain high quality, accuracy, and customer satisfaction standards
Bilingual Risk investigator and Customer Service, Supporting customers via chat, email, and phone, Maintain high quality, accuracy, and customer satisfaction standards
Handled inbound customer inquiries via calls and chat in a fast-paced environment. Provided accurate information and effective solutions to customer concerns. Performed follow-ups, including outbound
I was graduated as a civil engineer, worked as a resident engineer for some years, however, I believe that working as a service agent allows me to show my empathy and sense of urgency..
Interested in sales techniques and personal development, following podcasts such as Andy Elliot, The Future.
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