Professional with experience in customer service and leadership in work teams.
Professional with experience in customer service and leadership in work teams. Highlighted for my ability to autonomously manage, commitment to objectives, and organizational skills. Quickly adapt to new... More
Managed customer reception, appointment scheduling, and confirmation, optimizing the schedule for maximum efficiency. Responsible for coordinating workspace availability, ensuring smooth logistics for work sessions. Maintained cleanliness and sanitation standards of the workspace, as well as managing and replenishing all necessary supplies. Implemented and maintained effective customer loyalty strategies, encouraging repeat appointments and recommendations. Developed and executed social media marketing strategies, including creating attractive visual content, interacting with followers, and analyzing metrics to increase visibility and attract new audiences.
Provided in-person and virtual customer service, efficiently managing inquiries and orders. Took and processed customer orders through multiple channels (in person and online). Responsible for managing the cashier and payment processing. Served as a waitress, attending tables and ensuring customer satisfaction. Coordinated and supervised staff, including managing rotating shifts. Maintained cleanliness and order in the dining area and service areas.
Hire the Best Remote Workers Across Latin America