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Marla A.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a project manager with experience in data analysis and costumer support

I can work as a
  • Project Manager
  • Customer Support
  • Virtual Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • Payoneer

This profile has been successfully verified with Linkedin
Marla is a morning Bird and can work anytime

About me

    Experienced Project Manager with a proven track record in strategic planning, risk management, and successful project outcomes. Adept in data analysis, ensuring effective decision-making. Extensive background in... More

Skills

Communication

WebEx
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4 of 5
Zoom
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4 of 5
Slack
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Phone Support
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4 of 5
Research
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3 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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2 of 5
Market & Product Research
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2 of 5
CRM
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3 of 5

Experience

Company logo
2021 - 2023
Foundever
Project Manager

Project Manager: Strategic planning, risk assessment, quality delivery, team motivation, coordination, timely and budget adherence, change management, and achieving project outcomes.

Company logo
2020 - 2021
Foundever
Workforce Management Supervisor

Workforce Management Supervisor: Collect data for planning, validate assumptions, calculate staffing, lead stakeholder discussions, adapt to changes for effective forecasting and communication.

Company logo
2016 - 2018
SGS Colombia Holding SAS
Workforce Management Specialist

Workforce Management Specialist: Performs real-time analysis of the operation. Manages indicators. Develops and executes strategies to optimize the operation's performance.

Company logo
2018 - 2019
Foundever
Workforce Management Analyst

Workforce Management Analyst: Efficiently collect, process, and validate data for reporting. Utilize tools to design analytical reports, identify deviations, and customize as needed

Education

2010 - 2015
Universidal del Norte

International business Professional

2019 - 2020
Universidad de la Costa

Project Management Specialist. .

2022 - 2023
Escuela de Negocios Formato Educativo

Executive MBA in Project Management

Certifications & Courses

2023 - 2023
SCRUM MASTER PROFESSIONAL | SMPC®

SMPC is a (registered) Trade Mark of CertiProf, LLC. All rights reserved. CertiProf has adopted the Scrum Guide, The Definitive Guide to Scrum: The Rules of the Game, for this certification.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Portuguese

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
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