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Manuel G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Experienced in the area of Customer Service and Sales

I can work as a
  • Sales And Marketing
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Cryptocurrency
    • Payoneer
    • +3

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Manuel is a morning Bird and wants to work during America/Caracas Time

About me

    Business Administrator (TSU) with a diploma in Quality and Productivity, with experience in different sectors: Telecommunications, Banking and Insurance, Automotive, Technology and Tourism. Willing to contribute... More

Skills

Communication

Appear.in
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WebEx
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Zoom
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4 of 5
Skype
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Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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Admin Support
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Email Management
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Customer Service
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Experience

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2019 - 2020
Albatros Airlines
Analista Adm. Junior Cuentas por Cobrar

Provide necessary support in the department according to the guidelines established by organization, carry out the collection management, keep the client portfolio up to date.

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2019 - 2019
Seguros Nuevo Mundo
Analista Integral

Assist the Insured and the Brokers in the provision of the contracted service, validation and collection management of overdue fees, manage claims, suggestions, refunds, among others.

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2015 - 2016
Telefónica Venezuela
Analista administrativo de Atención al Cliente

Ensure the operation of the Service Centers through the management, review, monitoring and control of existing cases, in order to guarantee compliance with the established objectives

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2011 - 2015
Telefónica Venezuela
Representante de Atención al Cliente

Providing face-to-face attention in a correct way to the various existing clients of the Telefónica Movistar Venezuela group product portfolio, in various business lines

Education

2001 - 2005
Inst. Univ, de Tec, Antonio Ricaurte

The Associate Degree in Business Administration is a professional trained to actively participate in both the management and the development of public and private organizations, allowing him to interpret the goals proposed by the organization, transforming them into an organizational objective.

Certifications & Courses

2012 - 2013
Diplomado en Calidad y Productividad

It is a graduate who, through the medium of work, has developed a theoretical and practical capable of implementing, directing and controlling Quality Management Systems based on ISO 9000 standards, applying different quality standards.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    My hobby is taking courses or workshops that allow me to grow professionally, besides that, I love startup weekends, hackathons and ideas that allow me to be a mentor

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