Sales, customer service, negotiation, and team management.
I am a sales, customer service, and operations professional with extensive experience in client relations, negotiation, team leadership, and business development. I worked in managerial roles in the hospitality... More
Over 20 years of experience in customer service, handling inquiries, resolving complaints, providing phone and email support, following up with clients, and building strong professional relationships.
Experienced in coordinating teams, daily operations, suppliers, events, client follow-up and commercial activities, ensuring tasks are completed on time and according to business goals.
Prospected and sold properties, analyzed market values, advised owners on pricing, followed up with clients, coordinated visits, negotiated offers, and managed transactions through closing.
Delivered high-quality table service, resolved customer issues, coordinated the service team, covered supervisor duties, and helped maintain smooth daily operations during busy shifts.
Managed daily restaurant operations, led teams of up to 45 employees, negotiated with suppliers, coordinated events, reduced costs, and improved service organization and team performance.
High school diploma with an orientation in Economics and Organizational Management.
I enjoy learning about sales, digital tools, personal development, and online business. I also value spending time with my family and discovering new ways to improve my professional skills.
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