Virtual assistant with customer service experience and UGC creator
I graduated in December 2022 as an Electrical Engineer. I have 4 years of experience in customer service as a live chat agent for e-commerce such as ZAFUL, Dresslily and Gearbest, handling pre-sales issues. I also... More
Pre-sale cases were processed such as address changes, size of a garment, shipping method, tracking information was also indicated and customer was guided in the return
Creation of beauty content for brands such as IPSY, Revlon, Morphe, Pacifica Beauty, etc. on platforms: Instagram, TikTok and YouTube Shorts
Procesar casos de pre-venta como cambios de direccion,color del producto, método de envio, etc. Asi como tambien se indicaba informacion de seguimiento y se orientaba en el proceso de retorno
Ingeniero Electricista, Mención Potencia
I am a creator of beauty content for social networks, which has allowed me to collaborate with brands in the USA, such as Lottie London, Skin Proud, IPSY, among others, attracting a community that is fond of makeup... More
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