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Maria Jose R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

I dedicate myself to the entire customer service area by written and telephone

I can work as a
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $600 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Linkedin
Maria Jose is a morning Bird and wants to work during America/Bogota Time

About me

    I have more than 5 years of experience in the area of ​​customer service and support for the total satisfaction of their expectations, I have learned to identify shortcomings and correct them, I like challenges and... More

Skills

Customer Service & Admin Support

Teamwork and achievement, empathy with colleagues and subordinates, I am someone responsible, quite dynamic, with a desire to excel and my goals are based on the achievement of clear objectives.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
5 of 5
Admin Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5

Experience

Company logo
2020 - 2021
Contento BPS
Customer Agent

My role was to respond to requests for Rappi users in real time through chat, attending 8 chats simultaneously.

Company logo
2017 - 2018
SistemCobro S.A.S.
Customer service advisor

My function corresponded to the reception of the calls from customers and homes, order taking, inventory modification report and confirmation of delivery to end user.

Company logo
2019 - 2019
Atento S.A.S
Customer service advisor

I worked as a customer service agent at the reception of failure reports through calls from Claro móvil services in voice, internet and SMS services.

Company logo
2020 - 2020
Contento BPS
Customer Agent

In the practice of my duties, I managed communication and conducting surveys for correct data collection for purposes of market research and statistical processes.

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Education

2004 - 2016
I.E.D La merced

Graduated as an academic Bachelor, education of excellence

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Among my favorite hobbies is traveling, getting to know new cities and towns with great history, sharing with the family and watching series and movies

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  • Hourly Rate (USD):
    $7.5
  • Experience:
    5 years
  • English Level:
    Beginner
  • Availability:
    80+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Maria Jose R.
General Information
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