banner
worker img

Mariana N.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Licensed in Business Administration. With plenty of experience in Collections.

I can work as a
  • Customer Support
  • Call Center Agent
  • Customer Service Bilingual
Full Time
Dollar icon $600 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Mariana is a morning Bird and wants to work during America/Puerto_Rico Time

About me

    Obtained my license in the Andrés Bello Catholic University in Venezuela, where I graduated with the highest GPA score of my generation. I have been working in the Customer Service area for 2 years, specifically in... More

Skills

Communication

I used Zoom during the pandemic for my classes in University and I have used Google Hangouts, Skype and Microsoft Teams in my working experiences.

Google Hangouts
(*)
(*)
(*)
(*)
( )
4 of 5
Zoom
(*)
(*)
(*)
(*)
( )
4 of 5
Skype
(*)
(*)
(*)
(*)
( )
4 of 5
Other Tools
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service & Admin Support

I have developed greatly my skills in Customer Service and Support over the phone practicing Active Listening, keeping a respectful voice tone and maintainin the conversation respectful and focused.

Customer Support
(*)
(*)
(*)
(*)
( )
4 of 5
Data Entry
(*)
(*)
(*)
(*)
(*)
5 of 5
Phone Support
(*)
(*)
(*)
(*)
( )
4 of 5
Research
(*)
(*)
(*)
(*)
( )
4 of 5
Email Management
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2021 - 2022
Veconinter
LEGAL COLLECTION EXECUTIVE

Worked in the USA Department Contacted debtors regarding their pending debts, payment agreements and disputes. All the conversations, written and spoken, were in English.

Company logo
2022 - 2023
Little Mountain Logistics
COLLECTION EXECUTIVE

I was responsible for the communications with all debtors of the company regarding their accounts and their payments in order to collect their payments on time. All the communications were in English.

Education

2005 - 2017
La Salle La Colina

In this school I spent all my formative years. From preschool, in 2005 to 2017, when I obtained my High School Diploma.

2017 - 2021
Andrés Bello Catholic University

I graduated with the highest GPA score of my generation and was recognized with the "MAGIS" Award for Academic Excellence.

Certifications & Courses

2019 - 2024
Education First SET TEST

This test certified my English Skills to be LEVEL C2/PROFICIENT.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..