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Mariana R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Mexico
I’m available for a long-term job

I'm a International Business student with experience in customer service.

I can work as a
  • Sales And Marketing
  • Customer Support
  • Admin Support
Full Time
Dollar icon $700 /Month

I accept:
    • Wire Transfer
    • Cryptocurrency
    • +1

This profile has been successfully verified with Linkedin
Mariana is a morning Bird and can work anytime

About me

    I'm currently studying a 100% online degree at UTEL University with a versatile schedule. I worked in Cancun, Qroo for Unlimited Vacation Club as Arrival Hostess and guest services; later in Total play, a... More

Skills

Communication

I fully know how to use Skype and Zoom thanks to my background in technology and now because of the pandemic and the fact that everything has to be online, from interviews to work and school.

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

This can be said that's my area, I'm like a "fish in the water" and can solve multiple problems while been an excellent customer service agent, very efficient in the matter and knowledge of technology

Email Support
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3 of 5
Customer Support
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5 of 5
Administration
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4 of 5
Phone Support
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3 of 5
Research
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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4 of 5

Experience

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2018 - 2019
Unlimited Vacation Club
Arrival Hostess

I received and welcomed hotel guests, then I assigned the couples that qualified to my marketing coworkers so they could invite them to the sales presentation (timeshare).

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2020 - 2020
Total Play
Cambaceo/Ventas y servicio al cliente

My job was to sell interactive internet services from house to house or business to business in different zones and if they have any trouble I had to give them solutions with any doubt or problem.

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2012 - 2018
Producciones Musicales Signo Libre
Music staff assistant

My job was to solve general technical problems related to lighting, sound, consoles and musical instruments. Organized and prioritized work to complete assignments in a timely, efficient manner.

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2009 - 2013
Taquizas Mexicanas
Mesera/ Waitress

Before "Cocina económica la Córdoba". I distributed the food that was assigned to me to the restaurant's clients with the client satisfaction always in mind.

Education

2016 - 2018
Universidad Veracruzana

I got the associates degree of Mechatronics engineer

2013 - 2016
Universidad Veracruzana Centro de idioma

I studied Japanese at this institution and got the Japanese Language Proficiency Test "N5".

2021 - 2021
UTEL

I'm currently studying the bachelor degree of international business at this 100% online school from Naucalpan, Edomex. This school gives me the opportunity to study at my own schedule without time restrictions.

Certifications & Courses

2014 - 2014
JLPT N5

This certify the knowledge I have in japanese language (level N5) given in December 2014 and administered by the Japan Foundation and Japan Educational Exchanges and Services

2015 - 2015
Japan Mexico Exchange Program

This certify that I completed the Exchange Program that took place from July 12,2015 ~ August 7, 2015 (57 hours) by Kanda University of international Studies in cooperation with Japan-Mexico Exchange Program Organizing Committee at Onjuku and Tokyo, Japan.

2015 - 2015
Certificado/ Certificate

The embassy of México in Japan in collaboration with the City Hall of Onjuku and the Institute of Technology of Chiba gave me the recognition for my participation in the "Second Exchange Program Mexico-Japan" that took place in the city of Onjuku from July 9, 2015 to August 9, 2015.

2019 - 2019
Quality of Attention and Guest Service

The "American Automobile Association (AAA)" gave me the certificate and recognition for assisting to the "Quality of attention and Guest Service" course that took place in Cancun, Mexico from September to October 2019

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Japanese

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate

My Hobbies

    I love to help people with technology issues, learn other languages such as japanese and french, take courses of customer services,read about sales and business management besides helping with the dog shelter that... More

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