Maria Tereza O. I am offline now
AVAILABLE TO WORK
NicaraguaCustomer service
I can work as a
- Customer Support
- Customer Service Bilingual
$900 /Month I accept:- Other
- Other
About me
Seven years in the customer service industry with experience working on site and remotely as a Customer Care Specialist, Tier 2 Expert, and Customer Success Associate. Proven track record in problem-solving,... More
Skills
Arts & Creative Instructors
Currently Studying Fashion design
Experience
Concentrix Nicaragua
Customer Success Associate
Supported Microsoft Customer Success Account Managers creating reports and presentations prior their customer’s meetings, ensuring timely resolution and communication.
Concentrix
Technical Support Specialist
Provided technical support for solving every type of issues to customers with mobile and desktop devices.
Sitel
Customer Service Specialist
Explained customers how their credit cards work and helped them understand their bank statements.
Ibex Nicaragua
Customer Care and Tier2 Expert
Managed daily POS system configurations, ensuring seamless operations
Education
Miguel de Cervantes Saavedra
Graduated from High School Education
Universidad del Valle
Currently studying Fashion Design, expecting to finish in 2029
Certifications & Courses
National Language academy
Studied Communicative english in an 1 year course
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$5.63
Experience:
7 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Maria Tereza O.
General Information
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