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Maritza M.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am a Business Administration student.

I can work as a
  • Virtual Assistant
Part Time
Dollar icon $300 /Month

I accept:
    • PayPal

This profile has not been verified yet
Maritza is a morning Bird and wants to work during America/Panama Time

About me

    I am a professional with extensive experience in after-sales services and customer service in the banking sector. I have worked in telephone service, channeling calls and providing advice on banking products. My... More

Skills

Communication

Soy hábil en comunicación efectiva en Zoom, presentando ideas claramente y facilitando interacciones productivas con los participantes.

Zoom
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Email Marketing

He mejorado la efectividad en la obtención de respuestas y correos de propaganda, mientras desarrollo habilidades en envío de correos fríos y contacto constante.

Email Marketing
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5 of 5
GetResponse
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5 of 5
AWeber
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5 of 5
Constant Contact
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5 of 5
Cold Emailing
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5 of 5

Experience

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2017 - 2019
Caja de Ahorros
Online Banking After-Sales Executive

Specialized in customer service and Online Banking management for legal clients at Caja de Ahorros, implementing procedural improvements and resolving complaints to optimize the service.

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2013 - 2017
Caja de Ahorros
Online Banking After-Sales Executive

Specialized in meeting needs and solving queries and complaints, improving the customer experience and strengthening banking relationships.

Education

2007 - 2008
Escuela Profesional IHO

I graduated from high school specializing in Banking and Finance, establishing a solid foundation in financial operations. Currently, I am finishing my bachelor's degree in Business Administration and Business Consulting, focusing on business strategy, leadership, and process optimization.

2021 - 2024
Universidad Hosana

I currently have a technical degree in Business Administration and Business Consulting and this year I will complete my degree.

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

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