I am a Business Administration student.
I am a professional with extensive experience in after-sales services and customer service in the banking sector. I have worked in telephone service, channeling calls and providing advice on banking products. My... More
Soy hábil en comunicación efectiva en Zoom, presentando ideas claramente y facilitando interacciones productivas con los participantes.
He mejorado la efectividad en la obtención de respuestas y correos de propaganda, mientras desarrollo habilidades en envío de correos fríos y contacto constante.
Specialized in customer service and Online Banking management for legal clients at Caja de Ahorros, implementing procedural improvements and resolving complaints to optimize the service.
Specialized in meeting needs and solving queries and complaints, improving the customer experience and strengthening banking relationships.
I graduated from high school specializing in Banking and Finance, establishing a solid foundation in financial operations. Currently, I am finishing my bachelor's degree in Business Administration and Business Consulting, focusing on business strategy, leadership, and process optimization.
I currently have a technical degree in Business Administration and Business Consulting and this year I will complete my degree.