Margarita J. I am offline now
AVAILABLE TO WORK
NicaraguaSuccessful agent, customer service representative, creating account, payments.
I can work as a
- Call Center Agent
$900 /Month I accept:- Other
- Other
About me
Bachelor’s Degree in Accountant UNIV (ILCOMP- UNICIT) Managua Nicaragua. 2016. CUSTOMER SERVICE REPRESENTATIVE / SITEL2021-2022 Successful agent in phone, chat and email, CUSTOMER SERVICE AGENT /... More
Skills
Accounting
Customer Service & Admin Support
My experience and achievements in the field of customer service, I have learned active listening, good communication with customer. one of my goals was managing the 3 LOB, chat email and voice.
Experience
Teleperformance
Customer Service Representative
Assisted Dasher delivery via chat, email Phone, resolving issue related to orders. • Provide technical support guiding dasher through troubleshooting
Sitel Foundever
Customer Service Representative
• Successful agent in phone, chat and email, processing different type of operations, such as Account subscription, retention, refund, item replacement, payments, sales and more.
INSPIRO
SALES AND RETENTION SPECIALIST
Assisted Customer via phone, resolving inquiries about billing technical issue, and account management. • Provide troubleshooting support for TV, guiding customer through step-by-step solutions.
Education
UNIV, ILCOMP/ UNICIT
With my degree in accounting, the reason why I chose this career is because I like to correctly manage economic resources, including expense management.
Certifications & Courses
lic in accounting
With my lic account degree, I worked as a freelancer for som well-known people who live out of the country. I processed payments and manually kept a financial statement of all economic movements.in order both parties are clear about all payment processes.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I usually like to browse social media, catching up on what's happening around the world, communicating with friends, reading and learning new things. Also on my free time, I exercise. I also value quality time with... More
Hourly Rate (USD):
$5.63
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Margarita J.
General Information
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