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Marlen Yesenia Z.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Administrative assistant, Customer Service and Scheduler dispatcher

I can work as a
  • Admin Support
  • Appointment Setter
  • Administrative VA
Full Time
Dollar icon $1920 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has not been socially verified yet
Marlen Yesenia is a morning Bird and can work anytime

About me

    Bilingual executive administrative assistant and customer service professional with 8+ years of experience supporting executives, operations, and global customers in fast‑paced, remote environments. Highly skilled... More

Skills

Accounting

Knowledge in Quickbooks, Forecasting and Budgeting.

Bookkeeping
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4 of 5
Customer Service & Admin Support

Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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5 of 5
Research
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5 of 5
Email Management
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5 of 5
CRM
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5 of 5

Experience

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2023 - 2025
Amazon
Remote Customer Service Associate

Handled inquiries, scheduled deliveries, documented cases, managed escalations, and executed e-commerce transactions.

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2018 - 2023
Mavex Honduras
Executive Administrative Assistant

Coordinated executive calendars, prioritized requests, scheduled meetings, and prepared agendas/briefing notes. Conducted internal audits, prepared reports, managed document control, and formatted business correspondence.

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2025 - 2026
PricewaterhouseCoopers (PwC)
Advisory/BPO Associate Intern

Prepared contracts, reports, financial data, presentations. Streamlined processes, optimized forecasting, and compiled inspection permits.

Certifications & Courses

2025 - 2025
GenAI Tools

GenAI Tools certificates by PwC Interamericas

2024 - 2025
Decision maker and problem-solving

Decision maker and problem-solving certificate by CCIC

2023 - 2024
E‑commerce/ Fintech operations

E‑commerce/ Fintech operations certificates by Sube Latinoamérica

2024 - 2024
Emerging Technologies

Emerging Technologies Certificate by IBM

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

Please login to see test result
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