Administrative assistant, Customer Service and Scheduler dispatcher
Bilingual executive administrative assistant and customer service professional with 8+ years of experience supporting executives, operations, and global customers in fast‑paced, remote environments. Highly skilled... More
Knowledge in Quickbooks, Forecasting and Budgeting.
Handled inquiries, scheduled deliveries, documented cases, managed escalations, and executed e-commerce transactions.
Coordinated executive calendars, prioritized requests, scheduled meetings, and prepared agendas/briefing notes. Conducted internal audits, prepared reports, managed document control, and formatted business correspondence.
Prepared contracts, reports, financial data, presentations. Streamlined processes, optimized forecasting, and compiled inspection permits.
GenAI Tools certificates by PwC Interamericas
Decision maker and problem-solving certificate by CCIC
E‑commerce/ Fintech operations certificates by Sube Latinoamérica
Emerging Technologies Certificate by IBM



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