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Marvin S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

VA with expertise in administrative tasks, schedule management, and Cx Service

I can work as a
  • Virtual Assistant
Full Time
Dollar icon $2000 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Marvin is a night Owl and wants to work during America/Nome Time

About me

    I have a background in Graphic Design, Digital Marketing, and Sales. My expertise includes scheduling, customer communication, and team workflow organization. I’ve successfully supported high-performing teams by... More

Skills

Communication

Google Hangouts
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5 of 5
WebEx
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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1 of 5
Administration
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5 of 5
Phone Support
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3 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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3 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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2 of 5
CRM
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3 of 5

Experience

Company logo
2015 - 2018
Sitel Nicaragua (now Founderver)
Customer Service Representative

Customer Service Agent for a bank’s credit card account, handling inquiries, resolving issues, and ensuring customer satisfaction with strong communication and problem-solving skills.

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2018 - 2021
Ibex Nicaragua
Customer Service Representative

I worked as a Digital Marketing Assistant, managing social media, creating content, and analyzing campaign performance. I supported strategy development and ensured consistent brand messaging online.

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2021 - 2022
Concentrix Nicaragua
Sales Agent

I worked as a Sales Agent for a telecommunications account, assisting customers with phone line services, upselling products, and meeting sales targets while delivering excellent customer support.

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2023 - 2024
ContacPoint360
Recruitment Asistant

I worked as a Digital Marketing Assistant and Recruiter, managing campaigns to attract talent, coordinating interviews, and supporting recruitment strategies to meet hiring goals effectively.

Education

2009 - 2010
Escuela Politecnica de Comercio

I completed my secondary education with a specialization as a Technician in Accounting. During this time, I gained foundational knowledge in financial management, bookkeeping, and administrative processes, which provided me with practical skills and a strong understanding of business operations.

2024 - 2025
BYU Ensign College

I am currently studying at Brigham Young University, pursuing a Bachelor's in Communication. My educational path includes an Associate Degree in Communication and certificates in Social Media Marketing, Communication Core, and Communication Fundamentals, which I am in the process of completing.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am passionate about judo and actively compete in the 100 kg category, working towards elite-level performance. Additionally, I value spending quality time with my family and enjoy activities that promote both... More

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