Operations & Project Coordination Specialist focused on workflow optimization, cross-team communication, and structured execution.
With a Law degree and experience in operations, client management, and legal workflows. I coordinate processes, organize information clearly, and support cross-functional communication to keep teams aligned and... More
Managed account pipelines, resolved billing variances, ensured data accuracy in financial logs, and improved customer resolution through structured communication workflows.
Led operational workflows, optimized CRM architecture, implemented data-quality controls, coordinated onboarding pipelines, and supported the CEO with cross-team execution governance.
Optimized carrier–client workflows by ensuring data accuracy, enforcing SLA communication, auditing documentation, and supporting dispatch operations across multiple systems.
Standardized case data, maintained CRM integrity, ensured compliance-ready documentation, and delivered time-critical client updates to support attorney workflows.
Completed a Bachelor’s Degree in Law with a strong focus on legal analysis, documentation, and structured problem-solving.
I enjoy learning about productivity systems, writing poetry, exploring legal topics, and swimming as a way to reset and stay focused. I’m passionate about clarity, structured thinking, and continuous improvement.
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