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Mauricio A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

I've been working mainly for the BPO industry for 10 years

I can work as a
  • Admin Support
  • Customer Service Bilingual
  • Help Desk Support
Full Time
Dollar icon $1200 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Mauricio is a morning Bird and can work anytime

About me

    Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and... More

Skills

Communication

I have had the opportunity to interact with these platforms, from participating in meetings, interviews, present product trainings and provide feedback sessions

Google Hangouts
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

Over the years in the customer service industry I have been exposed to a variety of products and processes, with the ability to quickly adapt and earning the respect and trust from my peers .

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Research
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4 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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5 of 5

Experience

Company logo
2025 - 2025
IBEX Nicaragua
Insurance Advisor and Interim Supervisor

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2024 - 2024
Inspiro Nicaragua
Technical Support

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2021 - 2024
Remitly Nicaragua
Accounts and Finance Specialist

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2018 - 2020
Sitel Nicaragua
Finance Specialist

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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