Industrial Enginner with mention in Quality Management.
As an Industrial Engineer, I seek process improvement to achieve quality in services/products. This comes with a variety of measure techniques such as Lean Six Sigma and Project Management. I have experience in... More
I was an Operations Analyst in the Credit and Collections Department, managing a portfolio of 10-15 freight broker companies from the US and assisting in credit/risk management.
I started as a Customer service representative as the first wave for a premium campaign, after I got the opportunity to be promoted as Quality Analyst Apprentice.
Reviewed clients´ orders and supported them through the process of placing, returning, and tracking, managed refund requests, gift card inquiries, and acquisitions.
I am responsible for auditing and managing a portfolio comprising approximately 80 client brands within the E-commerce sector. My role involves conducting thorough analyses to validate or refute them
Bachelor´s degree in Industrial Engineering with a mention in Quality Management.I was Cum Laude at my prom. I have a diploma in 5S specialization. I got an academic exchange in 2022. I use softwares such as: Dialux, Minitab, AutoCAD, Arena, Google and Office.
Certification by the Lean Peru Institute
White belt Lean Six Sigma: basic knowledge
Read books, mangas and manwhas. Watch movies/series. Dance, specifically ballet. I like chess I enjoy it when I play it.