Maxwell P. I am online now
AVAILABLE TO WORK
NicaraguaBilingual Customer Service & Sales Professional Virtual Assistant
I can work as a
- Customer Support
$1280 /Month I accept:- Other
- Payoneer
- Other
- Payoneer
About me
Bilingual (English/Spanish) professional with nearly two years of experience supporting U.S. customers in fast-paced environments through customer service and technical support roles with StubHub and Xbox.... More
Skills
Customer Service & Admin Support
Language & Communication Coaches
Experience
Concentrix (Xbox)
Technical Support Representative
Assisted U.S. customers with technical, billing, and account issues, maintaining a customer satisfaction score of 92%. Resolved complex problems efficiently, reducing average resolution time by 15%. Documented customer interactions accurately, consistently meeting internal quality standards.
Inspiro (StubHub)
Customer Service Representative
Handled high-volume ticket purchases, refunds, and account inquiries, processing an average of 80 tickets per day. Delivered quality customer service, maintaining a satisfaction rating above company average.
Independent Sales & Customer Relations
Managed phone resale business, leads, negotiated, pricing, inventory and after-sales support.
Education
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Portfolios
Hourly Rate (USD):
$8
Experience:
2 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Maxwell P.
General Information
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