Monika C. I am offline now
AVAILABLE TO WORK
HondurasI have vast experience as a customer service representative.
I can work as a
- Virtual Assistant
- Customer Support
$800 /Month I accept:- PayPal
- PayPal
About me
Hi there, My name is Monika and I have been working in the BPO industry for 9 years. I have vast experience in providing excellent customer service with a 90% CSAT response in my previous jobs. My working... More
Skills
Customer Service & Admin Support
I am very familiar working with Google Suite and Salesforce. I am very proactive and fast learner with a positive attitude in always wanting to learn more.
Experience
Houghton Mifflin Harcourt
Order Entry
I enter orders over more than $50K, my job consist mainly in making sure the books are ship-to the right address, bill the correct account and amount, verify everything matches the purchase order.
Acommpany
Chrome Specialist
I worked with a chrome puglin called Accompany, my job consisted in reading biographies, creating a brief and concise profile of that person and upload it at Accompany which is a page just like Linked
thredUp
Customer Service Rep
thredUP is a second-hand store who's mission is to help the environment. I provided excellent customer service via chat and email handling 3 chats at a time helping customers with any billing question
Time Warner Cable
Sales and Tech Agent
I worked for a cable&internet company providing excellent customer service via phone and chat assisting them with any billing questions and we also worked making sales to new customers interested in o
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I like to travel, go to the movies, reading, baking and go on long walks with my dogs because I like to see their happy faces.
Hourly Rate (USD):
$5
Experience:
9 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Monika C.
General Information
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