banner
worker img

Enmanuel M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

I am an English-Spanish Virtual Assistant and Customer Service Rep

I can work as a
  • Call Center Agent
  • Customer Service Bilingual
Full Time
Dollar icon $1200 /Month

I accept:
    • Payoneer
    • PayPal

This profile has not been socially verified yet
Enmanuel is a morning Bird and wants to work during America/Caracas Time

About me

    I've been working online for the last 5 years in bilingual scenarios, as a teacher, simultaneous interpreter, customer service representative, and this last year as a virtual assistant. I am highly competent with... More

Skills

Communication

I have experience using Zoom, Skype and other programs to have online meetings.

Zoom
(*)
(*)
(*)
(*)
( )
4 of 5
Skype
(*)
(*)
(*)
( )
( )
3 of 5
Other Tools
(*)
(*)
(*)
( )
( )
3 of 5
Customer Service & Admin Support

I have years of experience in bilingual customer service and customer support and I'm quite good editing photos.

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Phone Support
(*)
(*)
(*)
(*)
( )
4 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Photo Editing
(*)
(*)
(*)
( )
( )
3 of 5

Experience

Company logo
2023 - 2024
Castle Center Solutions
English Spanish OPI

Interpreting from English to Spanish and vice versa simultaneously over the phone for companies in diverse sectors such as government, medical, utilities, banks, legal, 911 and more.

Company logo
2022 - 2023
BERLITZ
English and Spanish instructor

To teach English and Spanish to students using only the target language and the method created by the company in a dynamic and engaging way while analyzing them for later feedback.

Company logo
2016 - 2017
Dynamic Airways
Bilingual Customer Service Representative

Assisting customers in English and Spanish, scheduling, canceling or rescheduling flights, providing status information and generally assisting the airline's customers with all professionalism.

Company logo
2024 - 2025
Rizo Insurance Group
Bilingual Virtual Assistant

Providing excellent customer service, managing administrative tasks in a fast-paced environment, meeting deadlines, and improving the agency’s efficiency

Education

2013 - 2016
IUTAV

I studied Tourism, however my experience has been related more to the use and teaching of English in different areas.

Certifications & Courses

2023 - 2024
EF SET Certificate

English test from EF that certifies I am level C2 according to CEFR

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..